The Agents Predictive Dialer is based on a simple premise, to be the most powerful predictive dialer system on the market but still remain user friendly.
Our dialer is turnkey and ready to get you in contact with your customer base faster and more reliably than any other hosted system. What sets our hosted dialer apart most is the Agents Dialer creators are from the insurance market. We have used this system in our call centers generating leads for agents and pre setting sales appointments. Our dialer system has the power to dial at up to 5 or more lines per logged in agent. You have full control of the system as well as caller id information.
| Unlimited Minutes | No Contracts | ||
| Powerful 5 to 1 Dial Ratio | FREE X - Lite Softphone | ||
| Click Message Drop or (AMD) | Transfer Calls | ||
| Custom Reporting Dashboard | Call Recordings | ||
| Custom CallerID w/ Compliance IVR | Real Time Monitor | ||
| Dispositions, Notes, One Click Call Backs | Post to External CRM | ||
| Customizable Fields to Lead List | Populate Webforms | ||
| Call Barge / Takeover / Whisper Function | Manual Dial Ability |
Telephone Connections (3 User Selectable Choices)
Option 3 Webphone coming soon
| Standard Phone | SIP-based VoIP | WebPhone | |
|---|---|---|---|
| Standard Phone Required | Yes | No | No |
| SIP Hardware/Software Required | No | Yes | No |
| Supplemental Dialer Connection Fees | Yes | No | No |
| Connection Quality | Excellent | OK* | OK* in most locations |
| Computer Headset (speaker & mic) Required | No | Yes, if using a softphone. No, otherwise | Yes |
| Details | The dialer bridges your existing phone with our advanced contact locating system. To make calls, the system will call your existing phone line (you receive a normal incoming call) and route the call through our system. | Users can select to use a computer-based Softphone, or hardware based SIP compatible phone or adapter. Additionally the dialer, with minor configuration tweaks, can send calls to an existing SIP PBX peer (Asterisk, OpenSER, FreeSwitch, etc). | Users utilize the dialer's built-in flash WebPhone. When a call is initiated using the web interface, users automatically connect to our system with their computer's speaker and microphone. Ideal for access from remote locations. |
*Telephone connection quality for SIP-based VoIP and our WebPhone is highly dependent on your existing internet connection